WE BACK OUR PRODUCTS 100%

Please notify us within 30 days of receiving your shipment about any damages. In the event your order arrives damaged, return labels will be issued and a credit will be applied to your account. 

• Replacement of products past 30 days will be at our sole discretion. 

• Anything that can be lightly sanded is not considered a defect or damaged, as is on rare occasions when wood fill is used to fill miniature holes or natural imperfections in the wood. 

• For return reasonings that do not meet our qualifications, there will be a 20% restocking fee (non-damaged returns) 

TREATING THE WOOD

Our cutting boards are sanded to a grit of 220 and are shipped untreated. For an extra fee, Adeo Wood Products can finish the hardwood cutting boards with our food grade mineral oil and beeswax conditioner. Please keep in mind that walnut wood has a rougher feel compared to maple and cherry wood. The grain will raise after first wash. 

It is highly recommended to treat all of our boards immediately upon receiving them to avoid warping and cracking.

OUR CUTTING BOARDS HAVE A ONE FACE (SIDE) GUARANTEE

Please contact us to discuss our policies and our products in more detail. We will be happy to answer any questions you may have. We can be reached at (888) 250-4002.

All our hardwood cutting boards are manufactured in North America. We produce our hardwood cutting boards primarily from Maple, Walnut and Cherry wood. All are natural and renewable resources, making them environmentally friendly.